Most standard entities complete KYB within one to three business days once a full document pack has been submitted. Complex ownership structures can take longer, so it helps to understand the stages and what drives the timeline.
The stages
Verification moves through a predictable sequence. You can see your current stage in the dashboard, and your relationship manager will reach out if anything needs your attention.
- Document intake, where we confirm the pack is complete
- Entity verification against official registries
- Individual identity checks for directors and beneficial owners
- Screening and final risk review before approval
Common causes of delay
The most frequent hold-ups are documents that are expired, cropped, or illegible, and ownership charts that do not reconcile to the shareholder register. Missing a layer of an ownership structure is another common issue that requires a follow-up request.
Submitting a clear, complete pack the first time is the best way to keep your timeline short. If you are unsure whether a document qualifies, ask your relationship manager before you submit rather than after.