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320 Matheson Blvd West, Suite 211, Mississauga, Ontario, L5R 0H2, Canada
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If you prefer a direct conversation or have specific inquiries, our team is readily available. Let us know how we can assist you today.
Help & support
Our dedicated support team is available to assist with any questions or issues. We aim for quick solutions.
[email protected]Sales & inquiries
For any sales-related questions or partnership inquiries, please contact our specialists for information.
[email protected]Compliance
Compliance related questions and documentation. Reach our compliance team for KYB and regulatory matters.
[email protected]Have more question?
Browse our frequently asked questions below for quick answers to common concerns you might have.
More about usHow long have you been in business?
GlacierPay has operated as an institutional OTC desk for several years, serving businesses and professional traders across more than 45 countries.
Is your app available for iPhone?
Our platform is fully web-based and works in any modern mobile or desktop browser, so you can trade and settle without installing a dedicated app.
Can I speak with an account executive?
Yes. Approved clients are paired with a dedicated account executive who supports quoting, execution, and settlement directly.
Is the service available abroad?
We serve clients internationally as a FINTRAC-registered Canadian MSB, subject to onboarding and compliance requirements in each jurisdiction.